As the first point of contact as clients enter a land of fitness euphoria, an RES must be full of energy, loves high fives, sprinkles smiles everywhere they go, with a can-do attitude. Growth Opportunities!
How big is your smile? As the Rider Experience Specialist, you will be the first face our clients see as you welcome them into the land of fitness euphoria.
Duties will include:
Greet all guests in a prompt, enthusiastic, but professional way to create a friendly positive entrance into the studio.
Provide high level customer service and hospitality to clients.
Provide support to riders to ensure a successful class check-in process, provide tours (if needed), and set up bikes for all new riders.
Maintain product knowledge for all CycleBar promotions, ride-packages, pricing and retail items.
Perform all operational studio duties; completing daily tasks, checklists, retail inventory management, and projects.
Part-time; approximately 25 hours; $12/HR
Must be a team player with the ability to work well with customers, teammates, and studio management.
Must be able to work quickly and efficiently in a fast-paced studio environment.
Must have some flexibility with his/her schedule – shifts may include early mornings, late evenings, and/or holidays.
Must have a positive attitude with a strong comprehension of customer service.
Sales aptitude is a plus.